Getting Started
Q: Who can apply to the marketplace? A: We're looking for vendors who are building a brand. This is a curated marketplace focused on quality, handmade, and unique products with an elevated feel.
Q: What does the application process look like? A: Apply through our vendor registration, submit professional product photos, and include all other required info. We review all applications and photos for quality standards.
Q: Do I need professional photos? A: Yes! Professional or high quality photography is required for all products. Don't have them? We'll connect you with our local photographer to get you set up.
Q: What image specifications do you require? A: Product images should be 1200 x 1200 pixels for optimal display quality.
Pricing & Fees
Q: How much does it cost to join? A: First 100 vendors: $120 flat fee for your entire first year ($10/month). No monthly fees or sales percentages for the first 3 months! A: After the first 100 vendors, prices will be subject to change.
Q: What happens after the first 3 months? A: We may add a small sales percentage if the marketplace is performing well, which would go directly into expanding our marketing to drive more customers to your products.
Q: When do I get paid? A: Payouts are processed every 14 days directly to your account.
Managing Your Store
Q: Do I manage my own listings? A: Yes! You'll have full control over your product listings, descriptions, pricing, and inventory levels.
Q: Can I add new products after I'm approved? A: Absolutely! You can add new products anytime. All new products must meet the same professional photography standards. We will review new products as they are added.
Q: Can I hide products during in-person events? A: Yes! You have full control over when your products are visible on the marketplace.
Q: How do I control inventory? A: You'll have access to inventory management tools to track and update stock levels in real-time.
Shipping & Operations
Q: Who handles shipping? A: You handle all shipping directly to customers. Shipping costs are calculated separately and added at checkout.
Q: How is shipping calculated? A: You can set up manual shipping rates or integrate with carriers like UPS, FedEx, or USPS for real-time shipping calculations.
Q: Do you handle taxes? A: Initially, vendors manage their own taxes. We're exploring tax remittance services for the future.
Marketing & Discovery
Q: How will customers find my products? A: We'll promote through social media (31K Instagram, 12K Facebook), email (18K subscribers), paid ads, and our existing website traffic (40K monthly visits). Plus, customers can search by product names, descriptions, and filter by location.
Q: Will I have a profile page? A: Yes! You'll have a dedicated artist profile page where you can share your story, brand graphics, and connect with customers.
Q: How are products organized? A: Products are organized by categories with filtering options. Customers can also filter by location to shop local vendors specifically.
Q: Is there a minimum number of products I need to list? A: No minimum or maximum requirements at this time.
